Serving Small Business

IT Support
Done Right.
Done Fast.

Lightning Support is your dedicated IT partner — keeping your team productive, your data secure, and your tech running smoothly. No jargon. No bloated contracts.

15min Response (Premium)
99.9% Network Uptime SLA
24/7 Critical Monitoring
⚡ What we handle for you
🖥️
Managed Helpdesk Real humans. Fast fixes.
Core
🔒
Cybersecurity Endpoint, email & dark web
Core
☁️
Microsoft 365 Setup, migrations & support
Core
💾
Backup & Recovery Daily automated backups
Core
📡
Network & VPN Secure, fast infrastructure
Core

What We Do

Six Services. One Partner.

We go deep on the areas that matter most to small businesses — so you never have to think about IT again.

🖥️
Managed Helpdesk

Your outsourced IT department. Real humans, fast responses, no ticket black holes.

  • Remote & on-site support
  • Device troubleshooting & repairs
  • Software installs & updates
  • Password resets & account issues
🔒
Cybersecurity

Keep ransomware, hackers, and phishing attacks out of your business for good.

  • Endpoint detection & response (EDR)
  • Email security & spam filtering
  • Staff phishing awareness training
  • Dark web credential monitoring
☁️
Microsoft 365 & Google Workspace

Full lifecycle management of your cloud productivity suite.

  • License purchasing & management
  • Email setup & migrations
  • OneDrive / SharePoint / Drive config
  • MFA & security hardening
💾
Backup & Disaster Recovery

Automated, encrypted backups and a tested plan to get you back online fast.

  • Daily automated cloud backups
  • File, server & M365 backup
  • Annual recovery testing
  • Off-site redundant storage
📡
Network & Infrastructure

Fast, secure, reliable networks — whether your team is in-office or remote.

  • Firewall & router setup
  • Wi-Fi design & installation
  • VPN for remote staff
  • Network monitoring & alerting
👤
Employee On/Offboarding

Seamless IT setup for every hire. Secure shutdown for every departure.

  • New device setup & imaging
  • Account creation & access
  • Offboarding & data wipe
  • Asset tracking & management
⚡ 1hr Basic Response
30min Standard Response
15min Premium Response
99.9% Network Uptime SLA
24/7 Critical Monitoring

Transparent Pricing

Simple, Flat Monthly Plans

One predictable monthly fee. No surprise invoices. All plans priced per user.

Basic
$49
per user / month
Best for 1–15 users
  • Helpdesk support (business hours)
  • 1-hour response time
  • Antivirus & endpoint protection
  • Cloud backup (up to 100GB)
  • Monthly health reports
  • Network monitoring
  • Cybersecurity training
Get Started
Premium
$139
per user / month
Best for 20–50 users
  • Everything in Standard
  • 15-minute response time
  • 24/7 after-hours support
  • Dedicated account manager
  • Dark web monitoring
  • Disaster recovery plan & testing
  • Unlimited cloud backup
Get Started
IT
FAST
1–50
Team size we serve

About Us

Your IT Team,
Without the Overhead

Lightning Support was founded with one mission: give small businesses access to enterprise-grade IT without the enterprise price tag or complexity. We believe every business — no matter how small — deserves technology that just works.

We specialise in supporting teams of 1 to 50 people across industries like law, healthcare, real estate, and accounting. Our flat-fee model means you always know what you're paying, and our response time guarantees mean you're never left waiting.

Speed First
We respond in minutes, not days. Downtime costs money — we treat it that way.
🤝
No Jargon
We speak plain English. You'll always know what's happening and why.
🔒
Security Obsessed
Small businesses are the #1 target for cybercrime. We take that seriously.

Get in Touch

Get Your Free IT Assessment

Tell us about your business and we'll recommend the right plan — no commitment required.

Let's talk about your IT needs.

Whether you're dealing with a specific problem right now or just want to understand what managed IT could do for your business, we're happy to chat — for free.

📞
Phone
+1 (555) 000-0000
📧
Email
hello@lightningsupport.tech
🕐
Business Hours
Mon–Fri, 8am – 6pm
📍
Location
Your City, State